LCwHost Ltd is a leading cloud hosting service provider in the UK.

Refund Policy

This policy allows customer to order our services with full confidence and zero risk.

1. All Clients of LC Designs Web Hosting Ltd can take advantage of our 30-day money-back guarantee if our services does not satisfy their needs, and the:

1.1 Service is cancelled within 30 (thirty) calendar days from the date of its order;

1.2 Service cancellation is immediate;

1.3 The support ticket is opened after cancellation is submitted;

1.4 The invoice was paid by PayPal or Credit Card.

2. Conditions under which 30-day money-back guarantee does not apply:

1.1 The Service was terminated due to a violation of the Terms of service.

3. The 30-day money-back guarantee only applies to Standard, Storage, Linux, Windows VPS services and Dedicated Server.

4. The 30-day money-back guarantee does not apply for additional IP addresses, licenses, add funds transactions and other one-time payments.

5. All refunds are processed within 3 business days.