1. All Clients of LC Designs Web Hosting Ltd can take advantage of our 30-day money-back guarantee if our services does not satisfy their needs, and the:
1.1 Service is cancelled within 30 (thirty) calendar days from the date of its order;
1.2 Service cancellation is immediate;
1.3 The support ticket is opened after cancellation is submitted;
1.4 The invoice was paid by PayPal or Credit Card.
2. Conditions under which 30-day money-back guarantee does not apply:
1.1 The Service was terminated due to a violation of the Terms of service.
3. The 30-day money-back guarantee only applies to Standard, Storage, Linux, Windows VPS services and Dedicated Server.
4. The 30-day money-back guarantee does not apply for additional IP addresses, licenses, add funds transactions and other one-time payments.
5. All refunds are processed within 3 business days.